Last Updated: 08/10/2025

1. Introduction

The Work Studio (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy also applies to personal information collected through Meta Lead Ads, our website, or other digital channels.

By engaging with our website, ads, or services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following information:

• Personal details: name, email address, phone number, business name, and enquiry details.

• Usage information: data from your interaction with our website or advertising, including cookies and analytics.

• Lead Ad Data: information you choose to provide via Meta Lead Ads, such as your name, email, or phone number.

We collect this information directly from you, through digital forms (including Meta Lead Ads), and automatically through cookies when you use our website.

3. How We Use Your Information

Your information is used to:

• Respond to your enquiries and provide requested information or services.

• Process memberships, bookings, or promotional offers.

• Send updates about The Work Studio, including news, events, and promotions (you can unsubscribe anytime).

• Improve our website, advertising, and user experience.

• Comply with applicable laws or regulatory requirements.

We only use information collected through Meta Lead Ads and our website forms to respond to your enquiry, arrange tours, process bookings, or provide relevant updates about The Work Studio.

4. Information Collected via Meta Lead Ads

When you submit information through a Meta Lead Ad or a form on our website, you acknowledge that your data will be handled in accordance with this Privacy Policy. We may contact you by email or phone to respond to your enquiry or provide details about our services and offers.

• The data you provide will be governed by this Privacy Policy.

• We may use your information to contact you regarding your enquiry, our offers, or related services.

• We do not sell, rent, or share your Lead Ad Data with third parties, except where required by law or as necessary to deliver our services (e.g. email providers or CRM systems).

• We implement appropriate security measures to protect your information against unauthorised access, misuse, or disclosure.

You can review Meta’s own policies here:

• Meta Terms of Service

• Meta Advertising Policies

• Meta Platform Policy

5. Disclosure of Information

We may share your information with trusted service providers who help us operate our business (such as email services, website hosting, or IT support). These providers are bound by confidentiality and privacy obligations.

We do not sell or transfer your personal data to third parties for their own marketing purposes.

6. Data Storage and Security

Your data is securely stored on protected systems and servers. We apply reasonable technical and organisational safeguards to prevent unauthorised access, loss, or misuse.

If a data breach occurs that could result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.

7. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or out of date.
To make a request, contact us at the details below — we will respond promptly.

8. Cookies and Analytics

Our website uses cookies and analytics tools to improve your browsing experience and measure site performance. You may disable cookies in your browser, but some features of our website may not function properly as a result.

9. Links to Other Websites

Our website and ads may link to third-party sites, such as Meta. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

You can request to have your personal information deleted from our records at any time by contacting us directly. If you have any questions about this Privacy Policy or your personal information, please contact us at:

The Work Studio
Level 5, 12 Clarke Street, Sunshine VIC 3020
info@theworkstudio.com.au
03 8652 8222